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| Planning and Implementing Electronic Records Management |
| by Kelvin Smith (2007) |
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The book is divided into three main parts covering the preparation for ERM, and its design and implementation. The key areas covered are:
- the underlying principles
- the context
- making a business case for ERM
- the main issues for design
- the information survey
- the file plan
- appraisal methodology
- preservation
- access
- the main issues for implementation
- project management
- procurement
- change management
- training
- the future of information management.
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